Where agents land
Four destinations. Same engineering, four different sets of constraints — and every example below is illustrative, not a customer story.
On your website
The site answers for itself. A visitor asks the question your pricing page half-answers, and gets the actual answer — in your voice, with your constraints — then a straight line to a human when it matters.
- Answers product and pricing questions with your current documentation
- Routes serious intent to the right person instead of a generic inbox
- Works the same on mobile, at 2am, in every time zone you do not staff
Illustrative Illustrative example: a visitor asks whether the plan they are on includes an export. The agent checks the plan docs, answers, and offers to open a ticket if the answer is not what they hoped.
Brief this destinationInside your app
The agent lives where the user already is — inside the product, in context. It sees the screen, the account, the last thing that broke, so the user never has to explain themselves twice.
- Acts with the context of the session and the account, not a blank chat box
- Executes product actions the user is allowed to take, within your permissions
- Hands off to your team with the trail intact when the job outgrows it
Illustrative Illustrative example: a user hits an error mid-checkout. The agent reads the error, confirms the cart state, fixes what it is allowed to fix and logs the rest — before the user finishes typing.
Brief this destinationBehind the company
The requests that arrive every day — from customers, from staff, from forms — get handled at the point they land. Intake, check, route, follow up: the path a request takes, walked by an agent that does not forget step four.
- Triages inbound work and puts it in front of the right owner
- Chases the follow-ups nobody has time to chase consistently
- Keeps the audit trail your process already requires
Illustrative Illustrative example: a supplier invoice arrives by email. The agent extracts the fields, matches them against the purchase order, and files a discrepancy for approval instead of paying it.
Brief this destinationIn internal operations
The recurring ritual — the Monday report, the status roll-up, the reconciliation — stops being a person’s morning. The agent assembles it, flags what changed, and waits for the sign-off your process demands.
- Rebuilds the weekly artefact from the systems it already lives in
- Surfaces the two items that need a decision, not forty that do not
- Delivers into the channel where the team actually reads it
Illustrative Illustrative example: every Friday the agent compiles ticket volume, blockers and shipped work into a draft summary, tags the two blocked items, and holds for the owner’s approval before posting.
Brief this destinationYour destination not listed?
The list is the common ground, not the limit. If the job is real, there is a place to stand it up — tell us where it lives.